Your Questions, Answered
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Book online through our website. Choose your trailer, select your hire dates, complete your details and we'll confirm your booking.
Alternatively contact us to organise a booking. -
Yes—subject to trailer availability. If nothing is available online, send us a message and we'll see if we can help.
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We try to accommodate short notice bookings wherever possible. Our online booking system restricts last-minute bookings, but if you need a trailer urgently, send us a message or give us a call. If a trailer is available, we'll do our best to help.
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From a single day through to a week via the online booking platform.
For short (hours) or longer periods (more than a week) please contact us. -
Usually yes, provided another customer hasn't already booked the trailer. Contact us to confirm availability and we will send you an invoice for the additional time.
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We don’t operate a traditional hire yard. Roadside pickup is available from Banora Point. Full pickup details are provided after booking but generally within close proximity to Tweed Heights Shopping Village.
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Yes. We offer local delivery throughout our service area, subject to availability.
Alternatively, roadside pickup is available within the Banora Point area. -
Yes. If you've selected delivery & collection, we'll arrange a suitable collection time
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Each trailer has different weight limits. Your booking confirmation will include the ATM, tare weight and maximum payload. Always ensure your tow vehicle is rated appropriately.
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No. Customers are responsible for ensuring they have appropriate insurance for their own circumstances. This may include insurance for their towing vehicle, public liability, accidental damage, theft, roadside assistance, and any goods or personal property carried in or on the trailer.
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Your car must be fitted with a tow ball and have the equal or greater than towing capacity for our trailers.
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Before towing one of our trailers, it is your responsibility to ensure your vehicle is legally capable of towing it.
Your vehicle's maximum braked or unbraked towing capacity (depending on the trailer) must be equal to or greater than the trailer's Aggregate Trailer Mass (ATM).
What is ATM?
Aggregate Trailer Mass (ATM) is the maximum legal weight of the trailer when fully loaded.
It includes:
Trailer weight (tare)
Cargo
Accessories
Anything carried in the trailer
Three Things You Need to Check
Your legal towing capacity is limited by the lowest-rated component.
1. Vehicle Towing Capacity
Check your owner's manual or manufacturer's specifications.
Look for:
Maximum Braked Towing Capacity
Maximum Unbraked Towing Capacity
2. Towbar Rating
Your towbar has its own maximum towing capacity, usually shown on the compliance plate.
3. Tow Ball Rating
Your tow ball is also rated and should never be exceeded.
Other Important Limits
Even if your towing capacity is sufficient, you must also ensure:
Your vehicle remains within its Gross Combined Mass (GCM).
The trailer is loaded correctly, with the weight evenly distributed.
The trailer is properly restrained.
The trailer's ball weight is within your vehicle and towbar limits.
Your tyres are correctly inflated and suitable for the load.
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When choosing a trailer, you'll often see three important weight ratings:
Tare Weight
ATM (Aggregate Trailer Mass)
Payload
Understanding these terms helps ensure you tow safely and legally.
Tare Weight
The weight of the empty trailer.
This includes the trailer itself and any permanently fitted accessories such as the cage or spare wheel, but does not include any cargo.
Example
Empty trailer = 350 kg
Nothing loaded inside
Tare Weight = 350 kg
Payload
The maximum weight you can load into the trailer.
This is the weight of everything you put inside the trailer, including:
Garden waste
Furniture
Building materials
Motorbikes
Appliances
Tools
Rubbish
Example
Empty trailer = 350 kg
Loaded with 400 kg of garden waste
Payload = 400 kg
Aggregate Trailer Mass (ATM)
ATM is the maximum legal weight of the fully loaded trailer.
It includes:
✓ Trailer
✓ Cage
✓ Spare wheel
✓ Accessories
✓ Everything loaded inside
When the trailer is not connected to your vehicle, all of this weight is supported by the trailer's wheels and jockey wheel.
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The 8×5 1400 ATM trailer is fitted with override brakes. The 7×4 750kg ATM is unbaked. Your vehicle does not require any additional trailer braking systems.
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Yes, 21 years old unless otherwise agreed in writing by Banora Trailer Hire
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An Australian driver's licence is sufficient, provided your vehicle is legally permitted to tow the trailer and your licence does not restrict you from towing the trailer you are hiring.
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Please let us know as soon as possible. Additional hire charges may apply.
Refer to our terms and conditions for more details. -
You can cancel your booking at any time. Cancellations made more than 48 hours before your hire start time receive a full refund (less any non-refundable payment processing fees). Cancellations within 48 hours may incur a cancellation fee. Please refer to our Terms & Conditions for full details.
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For safety and insurance reasons, trailers must not be used for prohibited materials including:
Asbestos
Hazardous chemicals
Biohazards
Radioactive materials
Sewage
Wet concrete
Fuels and oils
Full details are available in our Terms & Conditions
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Contact us immediately. We'll work with you to assess the damage and determine the appropriate next steps.
Refer to the terms and conditions for more information -
You can reach us anytime via our contact page, website chat, email or send us a text message. We aim to respond quickly—usually within one business day.

